Smart visitor management designed for corporate security.
Create a streamlined, secure and seamless guest access experience for visitors, contractors and traveling employees, fully integrated across physical security and IT workplace services. Bonus: No coding required.
VIM software that moves business.
Help visitors use the technology they already have to check in to your facility for a smarter, safer visitor experience. Where will you see the results across your enterprise with our visitor management solution?
Always on: Safety, security and compliance.
Check every box with measures like ID verification, enforced escort check-in policies, NDA management, training validation, configurable branding and corporate messaging, health and safety policies, and local watchlist, federal criminal history checks and workflow approvals.
Configurability: Drag, drop, done.
Experience the simplicity of our drag-and-drop configuration and one-click operation. Our low-to-no-code platform allows you to configure and scale it across various hosting environments.
PropTech Enhanced: Smart multi-tenant solutions.
Innovate with our multi-tenant capabilities designed for modern, connected workplaces. Our platform not only streamlines operations but also evolves with your property’s technological landscape.
Here's how self-service visitor screening works.
Empower visitors to vet themselves & let themselves in:
Check all your security boxes – automatically:
Different personas and out-of-the-box use cases.
Host/supervisor
- Invite visitors and ensure they’re pre-registered in the system before their arrival.
- Oversee and make adjustments to current visit schedules and details.
- Register visitors individually or in bulk, depending on the number of expected visitors.
- Coordinate visits with Outlook meeting schedules to ensure proper timing and organization.
- Get notified with the visitor’s details through email, SMS, or phone call.
Security administrator
- Keep an updated watch list of individuals who are restricted or flagged for special attention.
- Create and manage templates for NDAs and standard emails sent to visitors and hosts.
- Approve processes and requests within the visitor management system.
- Streamline the printing and distribution of badges for contractors.
- Manage requests for onboarding contractors, ensuring necessary procedures are completed.
- Notify relevant parties of guest arrivals and monitor their check-in and check-out processes.
- Ensure visits comply with all necessary regulations and are properly documented.
Visitor
- Complete required steps after receiving an invitation to visit.
- Use a QR code to check in upon arrival.
- Optionally, check in at a kiosk or with a security guard.
- Sign required NDAs.
- Gain automatic issuance of access and WiFi credentials.
Reception/front desk
- Look up information on hosts and visitors as needed.
- Handle the registration and check-in/check-out process for visitors.
- Issue temporary badges to employees and visitors as required.
- Ensure NDAs are signed and photos are captured for identification purposes.
- Print stickers and issue badges to visitors and employees.
- Maintain and report on the status of checked-in cardholders and visitors.
Add these benefits to the list.
Multilingual
Front desk or back office, the entire application is multilingual for your workforce and all guest-facing components to cater to even the largest enterprise. All while providing a friendly local experience that reflects your brand.
Custom messaging and branding
We’ve got all the tools you need to ensure your guests arrive safely, have an exceptional experience and see the extension and impact of your brand right on their mobile phone.
Physical Access Control integration
Visitor Identity Management software is pre-integrated with leading Physical Access Control Systems (PACS), extending the same level of protection for visitors and contractors as internal staff, and enforcing request approval before granting access through the enterprise-class workflow engine.
Notifications
Automate communications by sending SMS, email, or automated phone calls for visitor and employee check-ins/outs. Additionally, send emergency notifications to specific individuals or to all visitors.
Ways to welcome them in — securely.
NFC Wallet access for visitors
Want to provide your visitors with a frictionless experience, but with the same level of security and governance you have for your workforce?
Do it all with Alert Enterprise NFC Wallet Mobile Credentials. Open doors to:
- Corporate places and spaces
- Secure printing
- Logical access
- POS systems
- Electronic lockers
- Vending machines
- Payments
Kiosk-free mobile visitor management
Say goodbye to long waits at check-in and expensive kiosks. Visitors simply scan a QR code at the reception desk and use their phones to complete the registration and check-in process. And yes, picture capture and NDA signature can all be done on their phone, too.
Self-service kiosk options
Supports facial recognition, QR codes and ID scanning, and compatible with iOS and Windows. Whether you want a wall-mounted collar, floor-standing podium, or a tabletop option, we’ve got you covered.
Yes, you have cloud hosting options.
Since no two customers are the same, our platform hosting is agnostic. You can leverage native SaaS with a global SLA 24/7 hosted in the US or the EU, or self-host in your own cloud with all the leading providers or on-premise; deploy according to your needs and controls. SaaS or not, we’ve got you covered with a global services team for end-to-end delivery — from discovery to GoLive — along with a world-class support team that provides a 24/7 SLA globally.
Administration: Simplified.
Host self-service portal
- Pre-register guests
- Manage existing visitors and visits
- Set up other hosts or escorts for the visit
- Enjoy mobile view for easy management
Visitor lobby dashboard
- View expected, checked-in/out visitors
- Auto highlight and notify overstayed visitors
- Send emergency notification
- Experience easy QR code/license scanning for record lookup
- Issue sticker or technology badges
Visitor pre-registration
- Choose from visitors, contractors, or temp workers
- Create, view and manage access
- Grant parking garage/perimeter gate access using a QR code
- Enjoy intuitive dashboard and reporting
- Email integration with Outlook
- Workflow integration with ServiceNow
Contractor badge issuance
- Badging Office – Outlook-style Inbox
- Provide job-based access
- Photo capture/edit
- Add training/prerequisite check
- Automate card issuance and printing
Visitor history reports and dashboards
- Access visitor check-in/out history by location
- View visitor trends dashboard
- Access checked-in visitor information
- Use dynamic filters
- Reception and security teams can issue temporary cards to employees
- Activate emergency notifications to all checked-in visitors
Support a safer healthcare experience.
Our enterprise visitor management solution integrates with Epic so that hospitals and other healthcare facilities can create the safest visitor experience possible without overburdening staff.
You already have the infrastructure for this.
Our visitor management solution connects with leading PACS, HR, and IT systems, including SAP, ServiceNow and more, so you can use your existing systems to transform the guest experience.
I also want to ...
Provision access for everyone (not just visitors).
Pay a visit to visitor management resources.
Ready for visitor management?
Be our guest.
With our online Solution Builder, stronger security (and safer welcomes) are just a few questions away.
